WHAT WE DO

We aspire to link up possibilities for our clients through innovation and software. Be it customer acquisition, conversion, retention or campaigns, we are here to reimagine the future of business management.

SOLUTIONS

MANGO.one is Digital Experience Platform for In- tegrated Resorts, Hotel Chains and Shopping Mall to have effectively direct engagement with their customers, enhancing the customer experience and improving revenue. With API-driven approach, MANGO.one users can maximize their communications channels to pro- vide a 360-degree customer experience through a single, unified platform, including popular social media integration, such as WeChat, WhatsAPP, email, SMS; with Door lock integration for Dy- namic Guest Experience.

Membership

Manage members from acquisition, retention to conversion

Package

List dedicated packages for members

Voucher/Promotion

Create digital and physical vouchers for campaigns base on member tiers

Redemption APP

Redeem vouchers or loyalty points for all campaigns

Room Booking Management

OTA, TA, direct bookings fully automated into PMS

F&B Booking Management

Easily manage outlets and offers to enable and enhance the F&B booking experience

Online check-in with digital key


Integrate with the digital lock to improve guests' check-in experience

Digital luggage management

Hotel Concierge to manage luggage delivery from guest check-in to check-out and temporary storage

Social Media as a Butler Service


Combining tradition with technology, creating a unique blend of personalized hospitality

LOYALTY
MARKETING

Membership

Manage members from acquisition, retention to conversion

Package

List dedicated packages for members

Voucher/Promotion

Create digital and physical vouchers for campaigns base on member tiers

Redemption APP

Redeem vouchers or loyalty points for all campaigns

HOTEL
OPERATIONS

Room Booking Management

OTA, TA, direct bookings fully automated into PMS

F&B Booking Management

Easily manage outlets and offers to enable and enhance the F&B booking experience

DYNAMIC GUEST
EXPERIENCE

Online check-in with digital key


Integrate with the digital lock to improve guests' check-in experience

Digital luggage management

Hotel Concierge to manage luggage delivery from guest check-in to check-out and temporary storage

Social Media as a Butler Service


Combining tradition with technology, creating a unique blend of personalized hospitality

Download Product Leaflet

RSM

The core value of RSM is to fully automated the reservation and customer service operations of a Customer Contact Centre through email and social media integration. With queue and agent skill KPI report capability to increase the overall efficiency of the operations, while maximizing the revenue.

  • Workforce Efficiency
  • Efficiency Analytics
  • Service Quality
  • Customer Satisfaction

BHS

BHS is a comprehensive baggage handling system crafted to reimagine the management of baggage delivery within hotel concierge services. From the moment guests check in until their departure, the BHS guarantees the provision of high-quality baggage management services through seamless integration with Oracle Opera. On top of that, temporary storage capabilities and effective Bellboy KPI management are provided to complement a top-notch baggage service package that would exceed guest expectation. Learn more about the BHS to achieve world-class, modernised hotel concierge operations.

INTEGRATION PARTNERS

OUR CLIENTS

ABOUT US

Think Global - Moxlink is a leading ISV (Independent Software Vendor) dedicating itself to driving digital transformation and reimagining daily operations in sectors of hospitality, travel, retail, and beyond. We are committed to discovering cutting-edge technologies worldwide and unleash the true potential of enterprises. Our relentless ambition drives us to reshape the digital landscape, unlocking new opportunities for our clients and supporting them in reaching new heights.

Work local - Customer satisfaction is always the vital fuel for revenue growth. Moxlink creates niche solutions according to the local market needs in hopes to enhance communication engagements with our clients’ unique customer base. With associate offices strategically located in Macau, Hong Kong, Guangzhou, and Singapore, we have solidified our position as a trusted partner to integrated resorts and renowned hotel chains across the APAC region.

Hop on to this transformative journey as we navigate towards the future of digital experience platform solutions.

CONTACT US

Address

Room 3723-24, Floor 37, R&F Center, No.128, Xingsheng 1st Road, Hengqin New District, Zhuhai, China Postal Code: 519000

Email

info@moxlink.com

Address

Room 1202, 0n Hong Commercial Building, 145 Hennessy Road.Wanchai, Hong Kong

Email

info@moxlink.com

Address

10 Anson Road #13-15 International Plaza Singapore 079903

Email

info@moxlink.com